Integrations: Connecting SkipCalls to Your Tools
SkipCalls integrates with CRM platforms, messaging apps, and custom workflows through the Integrations page in your dashboard.
CRM Integrations
SkipCalls can automatically send call results, transcripts, and contact data to your CRM after every call. Six platforms are currently supported:
Salesforce — Create leads and log calls automatically
HubSpot — Sync contacts, create deals, and log call activities
kvCORE (BoldTrail) — Real estate CRM
GoHighLevel — Marketing automation and CRM
Lofty (Chime) — Real estate platform
Jobber — Field service management (HVAC, plumbing, electrical, etc.)
Connecting a CRM
Go to Integrations → CRM tab and click on the CRM you want to connect. Each one has a setup form and a Test Connection button to verify everything works before saving.
Most CRMs need a URL and access token from your CRM account. Jobber uses a simpler one-click authorization flow. Detailed setup guides are available for each CRM — links are shown on the setup page.
Key Options
Depending on the CRM, you can configure:
Auto-create contacts/leads — Automatically create a new record when a call comes from an unknown number.
Smart Filter — Use AI to decide which calls get synced to your CRM. You can write rules in plain English (e.g., "Only sync calls longer than 30 seconds").
Auto-create deals (HubSpot) — Create deals for qualified calls.
To disconnect a CRM, click the trash icon on its card.
Webhooks
Webhooks send automatic notifications to your own systems whenever something happens in SkipCalls — like a call finishing or a text message being received.
Where You Can Send Notifications
Any URL — Send data to your own server or app
Zapier — Connect to 5,000+ apps
Telegram — Send notifications to a Telegram chat
Slack — Post messages to a Slack channel
Discord — Send messages to a Discord channel
Available Events
Outbound Calls: Started, Completed, Failed
Incoming Calls: Started, Completed, Failed
SMS: Received, Sent, Failed
Creating a Webhook
Go to Integrations → Webhooks and click Create Webhook.
Choose where to send notifications (your server, Zapier, Telegram, Slack, or Discord).
Enter the destination details.
Pick which events should trigger the webhook.
Optionally set a retry count and a secret key for security.
Each webhook can be turned on/off, tested with a sample notification, or deleted.
Outbound Call Triggers
You can trigger AI-powered outbound calls from your CRM or any external system. This is useful for automating follow-up calls when a new lead comes in.
How to Set It Up
Create an AI Agent with instructions for the call.
Generate an API Key (see below).
Select your agent in the Integrations → Outbound Calls tab.
Copy the generated link.
Paste the link into your CRM's automation settings.
When your CRM opens that link, SkipCalls automatically starts a call to the specified phone number using your AI agent.
API Keys
API keys let you connect external tools and systems to SkipCalls.
Creating a Key
Go to Integrations → API Keys.
Click Create API Key and give it a name.
Optionally set an expiration date.
Copy the key immediately — it's only shown once.
You can delete any key at any time. Apps using that key will immediately lose access.
Code Examples
The Examples tab provides ready-to-use code snippets in five languages (cURL, JavaScript, Python, Go, Ruby) showing how to connect to the SkipCalls API. There's also a built-in API Tester to test your key directly from the dashboard.
Best Practices
Keep API keys secure — don't share them publicly.
Set expiration dates on keys used in production.
Use webhook secrets to verify notifications are really from SkipCalls.
Test your webhooks before relying on them.