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How to Get and Manage a SkipCalls Phone Number

Buy, assign, deactivate, and remove SkipCalls phone numbers using the current plan rules.

Written by Nikita Podelenko

A SkipCalls number is the phone number your AI receptionist answers. You can hand it out to customers, or forward your existing business line to it so you keep your number.

Get a number

  1. Open Phone Numbers in the web dashboard.

  2. Click Get Number at the top of the page.

  3. Pick Local or Toll-Free, then type an area code or any digits you'd like in the number.

  4. Click Get next to the number you like. It's ready in seconds and connected to one of your receptionists.

Your plan includes a set number of phone numbers. The search window shows how many you have left, and offers an upgrade if you've used them all.

Already have a business number?

You don't have to give it up. In the Add a number panel on the right side of the Phone Numbers page you can:

  • Forward your calls to your SkipCalls number — click Forward my calls next to the number. Takes about two minutes.

  • Move your number here — transfer it to SkipCalls. Takes about a week.

  • Call out from your own number — show your business number when your receptionist makes calls.

Manage your numbers

  • Change the receptionist: pick a different receptionist from the menu next to the number.

  • Pause: open the ⋯ menu and choose Pause answering. Click Unpause to turn it back on. A paused number stays on your account until you remove it.

  • Remove: open the ⋯ menu and choose Remove number. You stop paying for it, but you can't get the same number back later.

For every detail — countries, forwarding options, transfers, and more — see Phone numbers: getting, managing, and assigning.

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