SkipCalls

Connect Google Calendar so your receptionist can see when you're busy and book appointments straight into your calendar during a call.

A Google account (personal Gmail or Google Workspace).

- A Google account (personal Gmail or Google Workspace).
- An active SkipCalls subscription.

Open Tools &amp; Setup → Appointments and switch to the Booking systems tab.

Click Connect calendar and choose Google Calendar.

Pick your Google account in the window that opens and click Allow.

1. Open Tools &amp; Setup → Appointments and switch to the Booking systems tab.
2. Click Connect calendar and choose Google Calendar.
3. Pick your Google account in the window that opens and click Allow.

Your Google calendars now appear in the Booking systems list.

Find the calendar you want to book into and click Manage.

Tick each receptionist that should book into it and click Save changes.

1. Find the calendar you want to book into and click Manage.
2. Tick each receptionist that should book into it and click Save changes.

A receptionist can use more than one calendar, and one calendar can be shared by several receptionists.

New assignments start with Monday to Friday, 9 AM to 5 PM, 30-minute appointments, and a 15-minute gap. To change them:

Open your receptionist and go to the Booking tab.

Click Configure next to the calendar.

Set your work days, hours, time zone, appointment length, and gap between appointments. Choose View only if the receptionist should only check when you're free.

Click Save Settings, then make a test call.

1. Open your receptionist and go to the Booking tab.
2. Click Configure next to the calendar.
3. Set your work days, hours, time zone, appointment length, and gap between appointments. Choose View only if the receptionist should only check when you're free.
4. Click Save Settings, then make a test call.

Anything already on your Google Calendar blocks that time, so keep it up to date.

In the app, go to Settings → Integrations → Connect Calendar and choose Google Calendar. See <a href="https://help.skipcalls.com/en/articles/13282775">Connect your calendar in the mobile app</a>.

Reconnect notice: if Google access stops working (for example after a password change), a Reconnect notice appears at the top of the Booking systems tab. Click it and sign in again.

A calendar is missing: only calendars you own or that are shared with your Google account are listed. Under Connected accounts, click the sync button to bring in calendars you added recently.

Stop booking into a calendar: open the ⋯ menu next to it and choose Disable for AI, or Remove from SkipCalls. Your events stay in Google Calendar.

- Reconnect notice: if Google access stops working (for example after a password change), a Reconnect notice appears at the top of the Booking systems tab. Click it and sign in again.
- A calendar is missing: only calendars you own or that are shared with your Google account are listed. Under Connected accounts, click the sync button to bring in calendars you added recently.
- Stop booking into a calendar: open the ⋯ menu next to it and choose Disable for AI, or Remove from SkipCalls. Your events stay in Google Calendar.

For every booking setting and how booking works on a call, see <a href="https://help.skipcalls.com/en/articles/13658801">Appointment Booking: Connect Your Calendar So Your Receptionist Can Book</a>.

How to Connect Google Calendar

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How to Connect Google Calendar

Before you start

Connect Google Calendar on the web

Choose which receptionists can book

Set your hours

Connect from the mobile app

Troubleshooting