You can connect BoldTrail (kvCORE) to SkipCalls in two ways, and most agents use both. To log every call on the right BoldTrail contact, follow How to Connect kvCORE (BoldTrail) CRM. To have your receptionist call new BoldTrail leads automatically about a minute after they come in, follow How to Auto-Call Leads from BoldTrail (kvCORE).
You no longer need to build the call link by hand. SkipCalls creates it for you under Integrations → Outbound Calls. Both features need the Growth plan or higher.