If you subscribed in the iPhone or Android app, your plan is billed by the App Store or Google Play. You can move to a web plan (Starter, Growth, Business, or Enterprise) billed directly by SkipCalls. Your receptionist, phone number, and settings stay the same.
Step 1: Turn off renewal in your app store
Your mobile subscription has to stop renewing before web billing can take over.
iPhone or iPad: open Settings, tap your name, then Subscriptions → SkipCalls → Cancel Subscription.
Android: open Google Play, tap your profile picture, then Payments & subscriptions → Subscriptions → SkipCalls → Cancel subscription.
You keep access for the time you've already paid for.
Step 2: Open Billing in the web dashboard
Go to app.skipcalls.com and sign in with the same account you use in the app.
Click Billing in the left sidebar. You'll see your current mobile subscription and the web plan you're switching to.
Step 3: Choose when to switch
Switch now: click Continue to followed by the plan name, then confirm with End mobile access. The rest of your paid mobile period ends right away and the web checkout opens. This button unlocks only after the store confirms that renewal is canceled, which can take a little while.
Wait until the period ends: keep using your mobile plan until the date shown. Then come back to Billing and choose your web plan.
Web plans are paid by card at checkout.
Need help?
On the Billing page, click Need help switching? to message our support team.
"Switch now" is still locked: make sure you canceled renewal in the same store you subscribed in, then refresh the page after a few minutes.
Your mobile plan has ended but you don't see web plans: refresh the page, and contact support if they still don't appear.