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How to Switch from Mobile App Billing to Web Dashboard

Written by Nikita Podelenko
Updated over a week ago

How to Switch from Mobile App Billing to Web Dashboard

If you subscribed through the iOS or Android app, you're on a mobile plan. Additional plans with more features are available through the web dashboard.

Steps to switch

  1. Cancel your mobile subscription first

    • iPhone/iPad: Go to Settings → tap your name → Subscriptions → SkipCalls → Cancel Subscription

    • Android: Go to Google Play → Menu → Subscriptions → SkipCalls → Cancel

    Your access continues until the end of your current billing period.

  2. Wait for your mobile subscription to fully expire

    Web plans won't appear while you still have an active mobile subscription. You need to wait until your current period ends.

  3. Log into the web dashboard

    Go to app.skipcalls.com and sign in with the same account (Sign in with Apple or Google — whichever you used originally).

  4. Go to Billing in the sidebar

    Click "Billing" in the left sidebar. You'll see the available web plans.

  5. Choose your plan and complete payment

    Select the plan you want. Payment is processed through Stripe (credit card).

Don't see plans on the web dashboard?

If you're on the Billing page but don't see the web plans, it usually means:

  • Your mobile subscription is still active — even if you canceled, it continues until the end of your billing period. Wait for it to expire fully.

  • You need to contact support — if your subscription has expired and you still can't see the plans, reach out to us and we'll set it up for you.

Want to switch immediately?

If you don't want to wait for your mobile subscription to expire, contact our support team. We can manually transition your account right away so you don't have any downtime.

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