SkipCalls

Call Forwarding Setup — Metro by T-Mobile

Metro call-forwarding availability and account provisioning can vary by line. Choose the forwarding behavior you want, dial the matching code, and wait for your phone to confirm that Metro accepted it before running a test.

Only unanswered calls: your Metro phone rings first, then SkipCalls answers if you do not.

Busy or unreachable calls: SkipCalls answers when your line is busy, your phone is off, or it has no signal.

All calls: every call goes straight to SkipCalls and your Metro phone does not ring. Metro may not provision this mode on every prepaid or legacy line.

- Only unanswered calls: your Metro phone rings first, then SkipCalls answers if you do not.
- Busy or unreachable calls: SkipCalls answers when your line is busy, your phone is off, or it has no signal.
- All calls: every call goes straight to SkipCalls and your Metro phone does not ring. Metro may not provision this mode on every prepaid or legacy line.

Replace <code>YOUR_SKIPCALLS_NUMBER</code> with the number shown in your SkipCalls app.

Important: <code>**21*</code> forwards all calls. It is not the unreachable-call code.

Open MyMetro and check My Account → your line → Add Services for a Call Forwarding feature.

If the feature is available, enable it and wait for the account change to finish. Metro does not publicly list one universal Call Forwarding add-on or fixed price for every line.

If the feature is absent or the correct code is still rejected, call 611 from your Metro phone. Ask Metro to verify or provision the exact forwarding mode you chose to your SkipCalls number.

1. Open MyMetro and check My Account → your line → Add Services for a Call Forwarding feature.
2. If the feature is available, enable it and wait for the account change to finish. Metro does not publicly list one universal Call Forwarding add-on or fixed price for every line.
3. If the feature is absent or the correct code is still rejected, call 611 from your Metro phone. Ask Metro to verify or provision the exact forwarding mode you chose to your SkipCalls number.

Turn off Wi-Fi Calling and make sure the phone is using Metro cellular signal.

Clear the affected forwarding rule with its matching turn-off code above. <code>##004#</code> clears all conditional forwarding rules; <code>##21#</code> clears all-call forwarding.

Restart the phone once, then retry the same correct activation code.

If it still fails, call 611 and quote the exact message shown on the phone. Do not keep cycling through different code formats.

1. Turn off Wi-Fi Calling and make sure the phone is using Metro cellular signal.
2. Clear the affected forwarding rule with its matching turn-off code above. <code>##004#</code> clears all conditional forwarding rules; <code>##21#</code> clears all-call forwarding.
3. Restart the phone once, then retry the same correct activation code.
4. If it still fails, call 611 and quote the exact message shown on the phone. Do not keep cycling through different code formats.

Once your phone confirms that Metro accepted the forwarding setup, call your Metro number from another phone.

For no-answer forwarding, let the phone ring naturally without answering. Declining the call is not a reliable no-answer test.

For all-call forwarding, the Metro phone should not ring.

- For no-answer forwarding, let the phone ring naturally without answering. Declining the call is not a reliable no-answer test.
- For all-call forwarding, the Metro phone should not ring.

If calls still go to Metro voicemail after activation, ask Metro to verify the forwarding route and voicemail precedence. Do not disable voicemail unless Metro confirms that your line requires it.

If you are still stuck, contact SkipCalls support with the forwarding mode you selected and the exact confirmation or error shown by your phone.

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Forward when	Activate	Turn off
No answer	`*61YOUR_SKIPCALLS_NUMBER#`	`##61#`
Busy	`*67YOUR_SKIPCALLS_NUMBER#`	`##67#`
Unreachable	`*62YOUR_SKIPCALLS_NUMBER#`	`##62#`
All calls	`*21YOUR_SKIPCALLS_NUMBER#`	`##21#`

Call Forwarding Setup — Metro by T-Mobile

Call Forwarding Setup — Metro by T-Mobile

1. Choose how calls should forward

2. Dial the matching code

3. If Metro rejects the code

4. Connection or MMI errors

5. Test only after activation succeeds