Overview
Team Accounts let you invite other people to access your SkipCalls workspace. Team members can view and manage your agents, calls, contacts, campaigns, and more — without sharing your login credentials.
Team Accounts require an active paid subscription. You can invite up to 50 team members.
How Teams Work
Every SkipCalls account has its own workspace. When you invite someone, they get access to your workspace — your agents, phone numbers, calls, and contacts. They log in with their own SkipCalls account and can switch between their personal workspace and yours using the Workspace Switcher in the sidebar.
Team members don't need their own subscription. Only the workspace owner needs an active plan.
Inviting Team Members
Go to Team Management in your dashboard.
Click Invite Member.
Enter their email address.
Choose a role — Member or Admin (see below).
Click Send Invitation.
They'll receive an email with a link to accept. If they don't have a SkipCalls account yet, they'll need to sign up first using the same email.
Accepting an Invitation
If someone invites you, you'll see it on the Team Management page. You can Accept to join or Decline to skip.
Roles
Owner
The person who created the account. Full access to everything, including billing, API keys, and account deletion.
Admin
Broad access to the workspace:
Manage agents, calls, contacts, campaigns, knowledge, and more
Invite and remove team members
Buy and release phone numbers
Connect calendar integrations
Admins can't: access billing, manage API keys, or delete the account.
Member
Day-to-day access:
Manage agents, calls, contacts, campaigns, knowledge, and more
View call history and dashboard stats
Members can't: invite or remove team members, buy phone numbers, connect calendars, access billing, manage API keys, or delete the account.
What Team Members Can See
When someone switches to your workspace, they see everything — all agents, phone numbers, calls, contacts, and campaigns. There's no per-agent or per-number access control. It's all-or-nothing.
Switching Workspaces
If you belong to multiple workspaces, use the Workspace Switcher in the sidebar to switch between them. Click Back to My Workspace to return to your own.
Changing Roles
Owners and Admins can change a member's role in the Team Management page using the role dropdown. You can't change your own role.
Removing Members
Owners and Admins can remove members or cancel pending invitations from the Team Management page. You can't remove yourself — use Leave Workspace instead.
Leaving a Workspace
If you're part of someone else's workspace, you can leave anytime from Team Management → Joined Workspaces. You'll immediately lose access. The owner can re-invite you later.
FAQ
Do team members need their own subscription?
No. Only the workspace owner needs a plan.
How many people can I invite?
Up to 50.
Can I invite someone without a SkipCalls account?
Yes. They'll need to create one using the same email before accepting.
Can team members see my billing info?
No. Billing is only visible to the workspace owner.
Can someone be in multiple workspaces?
Yes. They can switch between them using the Workspace Switcher.
What if my subscription expires?
Team members won't be able to access your workspace until you renew.