Team accounts let other people work in your SkipCalls workspace with their own login. They see your receptionists, calls, customers, and phone numbers without you sharing your password.
Who can use it
The workspace owner needs the Growth plan or higher on the web, or PRO in the mobile app.
Team members don't need their own subscription.
You can invite up to 50 people.
If the owner's plan ends or drops below Growth or PRO, team members lose access to the workspace until it's upgraded again.
Inviting and managing your team is done in the web dashboard. If you subscribed in the mobile app, sign in at app.skipcalls.com with the same account.
Invite someone
In the web dashboard, open Workspace & More → Team Mode.
Click Invite member.
Enter their Email address and choose a Role: Member or Admin.
Click Send Invitation.
They get an email with a link to join. If they don't have a SkipCalls account yet, they need to sign up with that same email address first.
Roles
Owner
The person whose account it is. Full access, including billing, API keys, and deleting the account. Only the owner can invite people and change roles.
Admin
Work with receptionists, calls, customers, campaigns, and the knowledge base.
Buy and release phone numbers.
Connect calendars and booking systems.
Admins can't see billing, manage API keys, or delete the account.
Member
Work with receptionists, calls, customers, campaigns, and the knowledge base.
Members can't buy phone numbers, connect calendars, see billing, manage API keys, or delete the account.
Access is all or nothing: anyone in your workspace sees all of its receptionists, numbers, calls, and customers.
Manage your team
The Your workspace section of the Team Mode page lists everyone you've invited, with their role and status.
Change a role: use the role dropdown next to an accepted member. It takes effect right away.
Cancel an invitation or remove a member: use the button at the end of their row. They lose access right away but keep their own account.
Join a workspace you were invited to
Open the link in the invitation email, or sign in to the web dashboard and open Team Mode.
Pending invitations appear at the top. Click Accept (or Decline).
Got the link some other way? Click Have an invite link? Paste it, paste it, and click Join. The invitation must be for the email you're signed in with.
Switch between workspaces
On the web: on the Team Mode page, find the workspace under Joined workspaces and click Switch to workspace. To return, click Back to Personal Account in the sidebar.
In the mobile app: once you've joined a workspace, the Settings tab shows Switch to followed by the owner's name. Tap it and the app reloads in that workspace. Tap Back to Personal Account to return. Admins can also click Open in mobile app on the web to open the workspace on their phone.
Leave a workspace
On the Team Mode page, find the workspace under Joined workspaces and click the leave button. You lose access right away, and the owner can invite you again later. If you're an Admin and don't see the leave button, ask the owner to remove you.
FAQ
Do team members need their own subscription?
No. Only the workspace owner needs a plan.
Can team members see my billing?
No. Billing is only visible to the owner.
Can someone be in more than one workspace?
Yes. They switch between them as described above.