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Connect Jobber to SkipCalls

Nikita Podelenko avatar
Written by Nikita Podelenko
Updated this week

Connect Jobber to SkipCalls

Automatically sync your call data to Jobber. When your AI receptionist handles a call, SkipCalls creates or updates the client in Jobber and logs a Work Request with the full call details.

What This Integration Does

After each call, SkipCalls automatically:

  1. Finds or creates the client - Searches Jobber by phone number. If the caller exists, uses their record. If not, creates a new client.

  2. Creates a Work Request - Logs a request with the call summary, transcript, recording link, and any collected information (name, email, service needed, etc.)

Your team sees every call in Jobber immediately - no manual data entry required.

Before You Start

You'll need:

  • A Jobber account (any plan)

  • Admin access to your Jobber account

  • A SkipCalls account with an active AI receptionist

How to Connect

  1. In SkipCalls, go to Settings β†’ Integrations

  2. Find the Jobber card and click Connect Jobber Account

  3. You'll be redirected to Jobber's login page

  4. Log in with your Jobber credentials (if not already logged in)

  5. Review the permissions and click Authorize

  6. You'll be redirected back to SkipCalls with a success message

That's it! Every call handled by your AI receptionist will now sync to Jobber automatically.

What Gets Synced

Each Work Request in Jobber includes:

Data

Description

Date & Time

When the call occurred (in your timezone)

Duration

Call length in minutes

Caller Info

Phone number and name (if provided)

AI Agent

Which receptionist handled the call

Summary

AI-generated summary of the conversation

Collected Info

Any data collected (email, service needed, address, etc.)

Full Transcript

Complete conversation between caller and AI

Recording Link

Direct link to listen to the call

Call Details Link

Link to view full call details in SkipCalls

Viewing Calls in Jobber

  1. Open Jobber and go to Requests

  2. New calls appear as Work Requests with titles like "Incoming Call - [Date]"

  3. Click a request to see the full call details in the instructions field

  4. Convert to a Quote or Job when ready

Disconnecting Jobber

To disconnect the integration:

  1. Go to Settings β†’ Integrations

  2. Find the Jobber card (showing "Connected")

  3. Click Disconnect

  4. Confirm the disconnection

Note: Disconnecting does not delete any data already synced to Jobber.

Troubleshooting

Calls not appearing in Jobber

  • Check that your Jobber connection shows "Connected" in SkipCalls

  • New calls may take 1-2 minutes to appear in Jobber

  • Verify the call completed successfully (not abandoned)

Duplicate clients being created

  • SkipCalls matches clients by phone number

  • Ensure the phone number format is consistent in Jobber

  • If a client exists with a different phone format, a duplicate may be created

Connection expired

  • Jobber tokens expire periodically for security

  • If you see "disconnected" status, simply reconnect using the same steps

  • Your existing data in Jobber is not affected

Need more help?

Contact us at [email protected] or use the chat widget.

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