Connect Jobber so every incoming call your receptionist answers lands in Jobber automatically. SkipCalls finds or creates the client and logs a Work Request with the full call details, ready to turn into a quote or job.
What happens after each incoming call
The caller is matched to a client in Jobber by phone number. If there's no match, a new client is created.
A Work Request is created with the call summary, the transcript, any details your receptionist collected (like email, address or service needed), a link to the recording and a link to the full call in SkipCalls.
Your team sees every call in Jobber without typing anything.
Before you start
A SkipCalls Growth, Business or Enterprise plan. CRM connections are not included on Starter.
A Jobber account where you can approve app connections (usually the account owner or an admin).
A receptionist set up in SkipCalls.
How to connect
In the SkipCalls dashboard, open Integrations in the left menu and go to the CRM tab.
Click Jobber, then Connect Jobber Account.
You'll go to Jobber. Log in if asked.
Review the permissions and click Authorize.
You'll come back to SkipCalls and see Connected to Jobber!
That's it. No API keys to copy. Your next finished incoming call will show up in Jobber.
Find your calls in Jobber
In Jobber, open Requests.
New calls appear as requests named like "Incoming Call - [call title]".
Open a request to see the call details.
Convert it to a quote or job when you're ready.
Disconnect Jobber
Go to Integrations → CRM.
Find Jobber under Connected and click the trash icon (or open Jobber and click Disconnect).
Confirm.
Disconnecting stops new syncs. Anything already in Jobber stays there.
Troubleshooting
Calls aren't showing up in Jobber
Check that Jobber shows as Connected on the CRM tab.
Give it a minute or two after the call ends.
Only incoming calls are sent to Jobber. Calls your receptionist makes (outgoing calls) are not.
Duplicate clients
SkipCalls matches clients by phone number. If a client's number is saved differently in Jobber (or under a different number), a new client may be created. Keep phone numbers up to date in Jobber.
Jobber shows as disconnected
SkipCalls keeps the connection fresh automatically, but if Jobber access was removed or expired, just connect again with the same steps. Your data in Jobber isn't affected.
Can't open the Jobber setup
CRM connections need the Growth plan or higher.
Need more help? Message us in the chat or email [email protected].