Troubleshooting: Call Forwarding Issues
Use the carrier instructions shown in the SkipCalls app. Call-forwarding codes vary by carrier, so do not substitute a code from another carrier.
Watch: forward your calls to SkipCalls in 2 minutes
Find your SkipCalls number
Open SkipCalls.
Go to Settings.
Copy the SkipCalls forwarding number shown there.
When a setup code includes the number, enter the digits exactly as the app shows them.
If a test call does not reach SkipCalls
Confirm the required forwarding code showed a success message on your phone.
Call your regular mobile number from another phone.
For No Answer forwarding, let the phone ring without answering or declining it.
If the call still goes to carrier voicemail, turn off iPhone Live Voicemail or ask your carrier to disable its voicemail interception.
Cricket Wireless
Cricket has its own verified SkipCalls formats. Do not use AT&T instructions or alternate legacy formats.
No Answer:
*61{phone}#All Calls:
*21*{phone}#
Replace {phone} with the digits of your SkipCalls number exactly as the mobile app displays them, including the leading 1 for a US number.
For missed-call setup, No Answer is the only required mode. Busy and Unreachable are optional. If either optional setting returns an error, a successful No Answer setup is still ready to test.
If Cricket reports a connection problem or invalid MMI for No Answer, turn off Wi-Fi Calling, confirm you have Cricket cellular signal, and retry the same No Answer code once. Do not cycle through other code formats. If it still fails, call Cricket at 611 and ask them to enable No Answer call forwarding to your SkipCalls number.
If a carrier code fails
Record the exact message or take a screenshot. Retry only the same carrier-specific code shown in SkipCalls. If it still fails, use your Android Phone app’s Call forwarding settings when available, or contact your carrier and ask them to enable the selected forwarding mode to your SkipCalls number.
Still need help?
In SkipCalls, go to Settings → Support → Ask the SkipCalls team. Include your carrier, the mode you selected, the exact code you tried, and the success or error message shown by your phone.