Spam Protection
SkipCalls includes built-in spam protection to help you avoid unwanted robocalls and telemarketers. This feature works directly with your phone's native call screening.
How Spam Protection Works
SkipCalls maintains a database of known spam numbers. When enabled, the app identifies incoming calls from these numbers and handles them according to your preferences.
The spam database is updated regularly with new numbers identified as spam, so protection improves over time.
Setting Up Spam Protection
Go to Settings tab
Tap Integrations
Tap Spam Protection
Follow the on-screen instructions to enable call screening
iOS Setup
On iPhone, you'll need to:
Allow SkipCalls to identify callers in Settings
Go to Settings β Phone β Call Blocking & Identification
Enable SkipCalls in the list
Android Setup
On Android, the app will request permission to screen calls. Once granted, spam protection works automatically.
Protection Modes
Choose how spam calls are handled:
Just Mark as Spam
Spam calls are identified and labeled, but you can still answer them if you choose. Missed spam calls are forwarded to your AI receptionist.
Best for: People who want to know when spam is calling but don't want to miss potentially legitimate calls.
Block & Send to Receptionist
Spam calls are blocked completely and automatically sent to your AI receptionist. You won't see or hear them at all.
Best for: People who receive a lot of spam and don't want any interruption from unwanted callers.
Updating the Spam Database (iOS)
On iPhone, you can manually refresh the spam database:
Go to Settings β Integrations β Spam Protection
Tap Update spam list
Wait for the sync to complete
The app shows when the database was last updated and how many numbers are in the list.
What Happens to Spam Calls
Depending on your protection mode:
Marked spam: Call comes through but is labeled. If you don't answer, it goes to your AI receptionist
Blocked spam: Call is silently rejected and goes directly to your AI receptionist
Either way, you'll see a record of the spam call in your History tab, so you can review what was blocked.
Opening Phone Settings
If you need to adjust system-level call screening settings, tap Open Phone Settings at the bottom of the Spam Protection screen. This takes you directly to your phone's call settings.
Tips
Keep spam protection enabled for the best experience
Update the spam database periodically (iOS) to catch new spam numbers
Review blocked calls occasionally to ensure no legitimate calls were caught
