The Reception tab in the SkipCalls mobile app is your call history. It shows every call your receptionist answered or made for you, plus your message conversations.
Open your call history
Tap Reception in the bottom bar. At the top you'll see three tabs:
Incoming: calls your receptionist answered.
Outgoing: calls your receptionist made for you.
Messages: text conversations with your customers.
Tap a tab name to switch, or swipe left and right.
Read a call
Each call card shows a short summary of the call, who called, and when. Tap a card to expand it and see:
The full summary and what the caller needed
The transcript of the conversation
The call recording, which you can play right in the app
Quick actions: Call back, Send message, or Block number
More call options
Tap the ⋯ button on a call card to:
Open Customer Profile for the caller
Rate call to tell us how your receptionist did
Block number
Delete call
Search
Use the Search history bar at the top of the list to find a call. If you don't see it, scroll to the top of the list.
Delete calls
One call: tap ⋯ on the call card, then Delete call, and confirm.
Several calls: press and hold a call to start selecting, tap the other calls you want, then delete them together.
Deleted calls can't be restored.
Refresh
Pull down on the list to load the latest calls. New calls usually appear a few seconds after they end.
Hide spam and hang-ups
To keep your history focused on real conversations, go to Settings → App Settings and turn on Hide unwanted calls. Spam and callers who hang up right away are hidden from Home and your call history. Nothing is deleted, and you can show them again anytime.
Tips
Your most recent calls also appear on the Home tab.
To review your whole day at once, turn on Daily Recap.