Welcome to SkipCalls! This guide walks you through installing the mobile app, setting up your receptionist, and getting your first calls answered.
1. Download the app
iPhone: search "SkipCalls" in the App Store.
Android: search "SkipCalls" in Google Play.
2. Set up your receptionist
When you open the app, a short setup asks a few questions so your receptionist fits your business:
Your business: pick your business type and enter your business name.
Your biggest challenge: tell us what you need help with most.
Voice and name: choose a voice and a name for your receptionist.
What it should focus on: pick what matters on your calls.
Try it: have a quick demo conversation with your new receptionist.
3. Save your setup
Create your account to keep everything you've configured. Sign up with Apple (iPhone only) or Google. Already have an account? Tap Login to my account on the first screen. You can sign in with Apple, Google, or Use email.
4. Confirm your phone number
Enter your phone number and the code we text you. This is just for verification. You can use your personal number and connect your business line later.
5. Allow notifications and choose a plan
Allow notifications so you hear about every call your receptionist handles. Then pick the plan that fits you. If your account is eligible, you'll see a free trial before you're charged. For current plans and prices, see skipcalls.com/pricing.
6. Forward your calls to SkipCalls
Last step: tell your phone to send calls you don't answer to your receptionist. The app shows the exact steps for your carrier. See Set Up Your AI Receptionist and Call Forwarding.
Then make a test call. See How to test your receptionist after setup.
Find your way around
The app has four tabs at the bottom:
Home: your latest calls and messages, plus quick tips and your Daily Recap.
Reception: your full history of incoming calls, outgoing calls, and messages. See Managing Call History.
Customers: everyone who has called or texted you, with their history and details.
Settings: your receptionist, Business Profile, integrations, notifications, account, and support. See Customize Your AI Receptionist.
What your receptionist does once you're set up
Answers calls when you can't
Answers questions about your business using your Business Profile
Takes messages and sends you a summary, transcript, and recording
Screens out spam
Books appointments when you connect a calendar
Transfers callers to you or your team when needed
Need help? In the app, go to Settings → Support • 24/7 to chat with our team.